Origin TRT vs Arc TRT: an honest UK comparison, and how switching works

Right. Origin TRT. I've had a handful of men ask me about them recently, usually as "I'm thinking of signing up with Origin, what do you reckon?" or "I'm with Origin, can I move to you?" So here's my honest take, as a competitor, based only on what Origin publishes about itself and what the public record says. I've put the date on everything, because clinics change their prices and their pages more often than you'd think.

I'll go through who they are, what they charge, where the two of us genuinely differ, and how switching works if you decide to move.

Origin TRT: the short version

Origin TRT is an online testosterone clinic based in Croydon. The trading name belongs to Origin Health Care Group Limited, and its regulated clinical work is provided through a partner company, SJLD Ltd, trading as Urban Healthcare, which holds the CQC registration. The CQC's page for that service shows it was registered on 31 July 2023 and has not yet been inspected. That's set out in Origin's own website footer and terms, and on the CQC register, as of 3 November 2026.

Consultations are online. The medical team on their site is Steven Liggins as Medical Director, Dr Paul Grant, a consultant endocrinologist, and Dr Diego Pereira as TRT doctor. They offer injectable testosterone (cypionate, enanthate, Sustanon and Nebido), a compounded cream, and oral testosterone, with HCG and other extras charged separately. Blood monitoring follows the pattern most of us use: six weeks, three months, six months, twelve months, then every six months.

On Trustpilot they score 4.8 from 38 reviews, and the reviews talk about helpful staff and good first consultations. Credit where it's due: that's a good start for a young clinic.

Arc TRT: the short version

We're a doctor-led TRT clinic, CQC-registered as Arc Clinics UK Ltd. I lead the clinical side, Dr Lauren Airey is our Medical Director and Dr Masimba Gwatsha is one of our TRT doctors. Testosterone therapy is what we do; weight loss, hair loss and DNA testing sit around it rather than beside it. We treat men across the UK online, with our own clinic in Southampton if you'd rather be seen in person, and bloods can be taken at home with a kit, at any of our partner clinics around the country, or by a nurse who comes to you. You get a treatment coordinator, Julia or Ursh, as your single point of contact from the first blood test onwards, and every blood result is read by a doctor. More than 3,000 men have been through our service, and you can read what they say on Trustpilot and Doctify.

At a glance

Origin TRT prices, as published

Here's what Origin's prices page says on 3 November 2026. Check it yourself before you decide, because this is the bit that changes.

• New patient consultation: £99. Transfer patient consultation: £75.
• All-inclusive plans: £105 to £199 a month in year one, £95 to £189 a month in year two. Includes injectable treatment, blood test monitoring and clinic fees, doctor reviews, injection supplies and travel letters.
• Flexible plans: £59 or £99 a month. Includes injectable treatment, doctor reviews and travel letters. Blood tests and injection supplies are arranged and paid for separately.
• Blood tests: at-home finger-prick £45, venous kit £45, venous with a clinic visit £90, with a nurse visit £110. The enhanced panel runs £99 to £159 depending on how it's taken.
• Extras: fertility support such as HCG, erectile dysfunction medication and aromatase inhibitors are charged separately where prescribed.

A few things I'd want cleared up before signing, and I'd ask the same of any clinic. The all-inclusive plan is a range, so ask what puts you at £105 rather than £199. The two flexible plans are listed at different prices without saying what the difference is. And I couldn't find a minimum term or a cancellation process for treatment plans in their published terms. None of that is a verdict; it's the list of questions I'd want answered in writing before the first payment.

Then do the sum that matters: what you'll actually pay in a year once the bloods, the supplies and any extras are in. A monthly headline figure is a starting point, not the answer.

What we charge

Ours is on one page, so I'll keep it short. The blood test is £45, as an at-home kit, a draw at one of our partner clinics around the country, or a nurse visit. The initial consultation is £99 for up to an hour with a doctor. Ongoing care is £89 a month for membership, or £159 a month with medication included. Everything is on our pricing page, and if you're switching from another clinic the £75 deposit for your switch consultation comes off your first month in full.

Cheapest isn't usually best, and dearest isn't automatically better. Add up the year and compare that number.

The real differences

On paper we look similar. Online consultations, the same esters, the same monitoring schedule, broadly similar money. Here's where I think we actually differ, in the order I'd care about if I were the patient.

Who's on the other end of the line

This is the one I'd weigh most heavily, and it's the hardest thing to judge from a website. At Arc, your treatment coordinator is one named person who knows your case, not a shared inbox. Message Julia or Ursh and it lands with someone who already knows your protocol and your last result. Every blood test is read by a doctor, and if something in it is seriously wrong you get a phone call that day, not a notification. We built it that way because the prescription is the easy half of TRT. The safety, and frankly the peace of mind, lives in how quickly a question gets a proper answer.

Origin runs a smaller team and publishes a Monday to Friday service with a stated turnaround for written messages in its terms. Plenty of men will be perfectly happy with that. Just ask yourself how you'd like to be looked after on a Friday evening when your injection site looks angry and you'd like a doctor to tell you it's fine.

What's built around the testosterone

Origin offers TRT with extras like HCG and ED medication charged separately. We do TRT with weight loss, hair loss and DNA-guided dosing designed to run alongside it, managed by the same team looking at the same bloods. If all you want is testosterone, well run, either of us can do that. If you'd like the things that affect how TRT works for you handled in the same place, that's what we built.

Formulations

Origin lists cypionate, enanthate, Sustanon, Nebido, a compounded cream and oral testosterone, which is a broad menu. We prescribe mainly enanthate and cypionate, because for most men weekly or twice-weekly injections give the steadiest levels, and we'll talk you through the trade-offs in your consultation. If you're on something else and it's working, say so; we'd rather continue what works than move you for the sake of it. Our guide to the esters explains the differences properly.

Regulation

Both clinics are CQC-registered, and I'm not going to pretend one registration is worth more than another. But do read the detail. Origin's regulated activities are provided by a partner company, registered in July 2023 and awaiting its first inspection, which is the normal position for a newer service. Ours is in Arc's own name. Whoever you choose, do the thirty-second check: find the clinic on the CQC register, and look the doctors up on the GMC register. It tells you more than any review.

If your clinic has gone quiet

This is the thing men most often ask me about when they're thinking of moving, so I'll be straight. I can't tell you how any other clinic is performing for its patients right now. I can tell you what reasonable looks like, and what to do if you're not getting it.

Reasonable is a proper written reply within a couple of working days from someone who knows your case, a phone that's answered in office hours, repeat prescriptions that arrive before you run out, and a blood result that's read by a doctor and explained to you. If you've been waiting a week or more with no reply, your bloods are overdue and nobody has chased you, or you're down to your last vial with no sign of the next, something has gone wrong, whatever the review score says.

Here's what I'd do, in order:

• Check their stated response time and use the phone. Most clinics publish one in their terms. If you're past it, ring in office hours rather than sending another message into the same queue.
• Don't let yourself run out. If you're within two weeks of your last dose, say so clearly in every message. A clinic can usually turn a repeat prescription around quickly when it knows you're about to go without.
• Don't fill the gap yourself. Gym gear and websites that don't ask questions are illegal and you have no idea what's in the vial. A short gap on prescribed treatment is uncomfortable. An unknown product is dangerous.
• Get your records together. Your most recent blood results, your protocol (what, how much, how often) and your pre-treatment bloods if you have them. You're entitled to all of it.
• Then decide whether to move. A clinic that's quiet once might be having a bad week. A clinic that's quiet for a month is telling you something.

How switching to Arc works

I'm a big fan of men staying with a clinic that's looking after them well, including when that clinic isn't us. But if you've decided to move, here's the process, and it's deliberately short.

• Send us your last blood results and your current protocol through our switch clinic form. Pre-treatment bloods too if you have them. They go straight into your record with us.
• Book a 60-minute video consultation with one of our GMC-registered doctors. It's secured with a £75 deposit, which is credited in full against your first month when you join.
• We review before we meet. Your doctor reads your results and your protocol before the call, so the hour is spent on you, not on admin.
• If what you're on is working, we keep you on it. We treat the patient, not the paperwork. If it isn't working, we'll say why and what we'd change.
• Prescription and delivery sorted. Once your plan is confirmed, we get your medication moving so there's no gap.

One honest caveat. The deposit is non-refundable, including if our doctor decides moving to Arc isn't clinically right for you, because you've had a specialist assessment either way. The full terms are on the switch page. I'd rather you read them before you book than be surprised after.

Who each clinic is probably better for

Origin, if you're one of these:

• Men who want Nebido, a compounded cream or oral testosterone from the same clinic
• Men who want the lowest possible monthly figure and are happy to arrange their own bloods and supplies on a flexible plan
• Men in or around Croydon who like the idea of a clinic with a physical address nearby

Arc, if you're one of these:

• Men who want one named coordinator and a doctor reading every result
• Men who want weight loss, hair loss or DNA-guided dosing managed alongside their TRT by the same team
• Men switching from another clinic who want their existing protocol continued where it's working
• Men anywhere in the UK who want online care with the option of being seen in person at our Southampton clinic

The bottom line

Origin TRT is a legitimate, CQC-registered online clinic with a sensible monitoring schedule, published prices and good public reviews. If their model suits you and they're looking after you, there's no reason to move. I'd say the same about most of the proper clinics in the UK; we're all a great deal better than buying it from a bloke at the gym.

Where we differ is the shape of the care around the testosterone: one named person who knows you, a doctor on every result, and the treatments that affect your TRT handled in the same place. If that's what you want, send us your bloods and we'll take it from there.

Right, that's the lot. If you've read this far you clearly take your choice of clinic seriously, which is exactly what I'd want from a patient.

Dr Chris Airey

This article is for general information and reflects publicly available information about Origin TRT on 3 November 2026: its website, its terms and conditions, its Trustpilot page and the Care Quality Commission register. Prices and services change. Check both providers' websites directly before making a decision.

Keep reading

For the complete picture, see our full guide to TRT in the UK, covering eligibility, blood test thresholds, NHS and private routes, costs and monitoring. If you're weighing up other clinics too, my comparisons with Voy and Balance My Hormones follow the same format.