Already on TRT?

Switch your TRT clinic to Arc, without starting from scratch.

If you're already on testosterone therapy with another clinic, moving to Arc TRT should be simple. Our doctors look at what you're on and keep what's working. Then we take over your care, with proper monitoring and adjustments where you need them.

Already on TRT with another clinic? Upload your current results and book a 60-minute switch consultation. The £75 deposit is credited in full to your first month.

Not on TRT yet, but have recent bloods? Send results from the last 6 months and a doctor will confirm whether you're suitable for treatment. No deposit.

Illustration of a man hanging from a switch, flipping it over to Arc TRT

Keep what's working

£75 credited to month one

How it works

How switching to Arc works

For patients already on TRT. Three steps to move your care to Arc, without a long break in treatment or starting again from scratch.
  1. 01

    Upload your current results

    Send us your latest blood results and tell us which clinic you're with and what protocol you're on. Mention your pre-treatment bloods too if you have them, so our doctor can review your care properly.
  2. 02

    Book your consultation

    Pick a 60-minute video appointment with a GMC-registered Arc TRT doctor. You secure it with a £75 commitment deposit, which comes off your first month's subscription when you join.
  3. 03

    Carry on with proper oversight

    If you're suitable, we take over your care with a plan based on your bloods, symptoms and current protocol. Your £75 deposit is credited against your first subscription payment.

Peace of mind

What people worry about when they switch

Changing TRT clinic can feel like a risk. Here's how we deal with the usual concerns.
  • Your protocol can continue

    If your current treatment is working and clinically appropriate, we're happy to keep you on it. We treat the patient, not the number on the paper.
  • No long gap in treatment

    Once your consultation is done and your plan is confirmed, we get your prescription and delivery sorted quickly.
  • Deposit credited to first month

    The £75 booking deposit comes off your first Arc TRT subscription payment in full. That applies to standard monthly plans and to 6-month and 12-month upfront plans.
  • Doctor-led and regulated

    Arc TRT is regulated by the CQC. Prescriptions go through a GPhC-registered pharmacy, and your care is overseen by GMC-registered doctors with proper monitoring throughout.

Important

Before you book, please note

The switch consultation scheme has specific eligibility and attendance rules. Please read them before you book.
Read the full switch terms

Key things to know

Eligibility
The scheme is only for patients currently having TRT with another clinic. If you're not on treatment at the moment, the scheme doesn't apply and your deposit won't be refunded.
Booking deposit (£75)
Non-refundable in most circumstances. If you go ahead with treatment, it's credited in full against your first subscription payment.
Credit expires in 3 months
If you don't start a subscription within 3 months of your consultation, the £75 credit expires.
Intake forms must be completed before your appointment
If they're not done, the consultation can't go ahead and the deposit is forfeited.
Strict 5-minute lateness rule
If you're more than 5 minutes late, it counts as a Did Not Attend and the deposit is forfeited.
48-hour cancellation notice
You get one free reschedule if you give at least 48 hours' notice. Inside 48 hours, the deposit is forfeited.
Medical unsuitability
If our doctor decides that moving your care to Arc isn't clinically appropriate, the £75 covers the specialist assessment you've had and isn't refunded.

Testosterone enanthate

A note on testosterone enanthate

If you're on testosterone enanthate and thinking of moving to Arc TRT, here's where the market stands before you book.

Enanthate supply and pricing has been volatile

Testosterone enanthate has had UK-wide supply problems and price rises over the past few years. It's a wholesale market problem that affects every UK clinic, Arc TRT included.

We do prescribe enanthate where it's clinically appropriate, and it's still on our formulary. But we can't guarantee its price at any given time, and manufacturers can change supply with little notice.

What this means if enanthate is the reason you're switching to Arc:

  • The price you pay now may not be what you pay in six months. If wholesale costs change, we pass that on and tell you about it.
  • If enanthate is temporarily unavailable, we'll agree a clinically equivalent alternative with you. That's usually testosterone cypionate, which works in a very similar way.
  • Our doctors can talk through whether enanthate is still the best fit for your protocol, or whether moving to cypionate would give you more stability.

If price stability on enanthate is your main reason for switching, please bring it up in your consultation so we can be straight with you about what we can and can't commit to.

Upload your results

Two paths, one form

Already on TRT? Upload your current results and book your switch consultation. Not on TRT yet? Send your recent bloods and a doctor will tell you whether you're suitable for treatment.
Read the full switch terms
Which describes you?

What you take, doses and frequency, plus anything that isn't working for you.

Choose files or drag them here

PDFs or photos of the full lab report, up to 5 files of 4MB each. Add pre-treatment bloods too if you have them.

Common questions

What people ask before they switch TRT clinic

I have recent bloods but I'm not on TRT yet. Can I use this page?

Yes. Choose "I have recent bloods" in the form and send results from the last 6 months, ideally including total and free testosterone. There's no deposit. A doctor reviews your results and symptoms, and we'll get in touch if you're suitable for treatment. The switch consultation and £75 deposit are only for patients already on TRT with another clinic.

What if I'm not currently on TRT with another clinic?

The switch consultation is only for patients moving their existing TRT care from another clinic. If you're new to TRT and have bloods from the last 6 months, choose "I have recent bloods" in the form above and we'll check whether you're suitable. If you don't have recent bloods, start with a full blood test from our blood test page.

What documentation do I need to bring?

When you book, you'll upload your most recent blood results in the switch form and tell us about your pre-treatment results if you have them. Before the appointment you'll also fill in our online intake forms, which ask about your medical history, current protocol, medications and symptoms.

What happens if I'm running late?

Switch consultations are 60 minutes and tightly scheduled. If you're more than 5 minutes late, it's treated as a Did Not Attend and the £75 deposit is forfeited. It's worth logging on 5 minutes early to check your connection.

Can I keep my current protocol?

Often, yes. If your current treatment is working and clinically appropriate, our doctors are happy to continue it. If we suggest changes, we'll explain why and how they relate to your bloods and symptoms.

How quickly can I start treatment after the consultation?

Once your consultation is done and your plan is confirmed, we get your prescription processed and your medication sent out quickly. Most patients are set up within a week of their consultation.

What if the doctor decides I'm not suitable?

Occasionally our doctor may decide Arc TRT isn't the right clinic for your ongoing care. If that happens, the £75 covers the specialist clinical assessment you've had and isn't refunded. We'll explain our reasons and, where we can, point you towards other options.

Can I reschedule if something comes up?

Yes. You can reschedule once for free, as long as you give at least 48 hours' notice. Requests inside the 48 hours count as a cancellation and the £75 is forfeited, because that clinician time has already been set aside for you.

How does the £75 credit work?

If you go ahead with treatment at Arc TRT after your consultation, the £75 deposit is automatically credited against your first subscription payment, whether you choose a monthly, 6-month or 12-month plan. The credit lasts for 3 months from your consultation date.

I'm on testosterone enanthate. Can I keep taking it with Arc?

Yes, we prescribe testosterone enanthate where it's clinically appropriate. Enanthate has had UK-wide supply problems and price rises in recent years, though, so we can't guarantee a fixed price. If it becomes temporarily unavailable, our doctors will talk to you about a clinically equivalent alternative, usually testosterone cypionate. If price stability on enanthate matters to you, please raise it in your consultation so we can be clear about what we can and can't commit to.

Testosterone matters.
Let's treat it properly.

Medical care that puts you back in control, with proper testing, expert oversight and treatment tailored to you.

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